Distributor Fastener Quality: The Basics and Beyond For National Fastener Distributors Association (NFDA) Members Thursday, April 9, 2026 Live Webinar 11 a.m. PT Instructor Carmen Vertullo Owner and Founder of Carver Labs CLASS OVERVIEW For fastener suppliers, ensuring product quality is a never-ending task - often made much more difficult than it needs to be. Why is this? In this webinar, learn the basics and beyond to prevent quality problems and handle efficiently and effectively, when they occur. TOPICS INCLUDE • The Supplier QMS: have one, want one, or don’t know what this means? It’s the key to success • How to start without a Quality System already in place – the essentials • The extreme value of an “Integrated Quality Management System” • Do you need a “Quality Manager”? • Getting – or growing – qualified technical personnel • Avoiding the most common quality disasters – even without a quality system in place • Quality responsibilities of a fastener supplier • The latest with ISO 9001 and AS9100 • PPAP, QSLM, QSLD, NACE, NQA-1, RCSC, and other discrete fastener quality programs • Compliance: RoHS, RoS II, Reach, WEEE, DFARS, and other alphabet soup annoyances • Routine quality complaints vs. serious quality complaints – how to handle and understand the difference • Interfacing with your Customer’s Quality System • Interfacing with your Manufacturer’s Quality System • Interfacing with importers, suppliers, and anyone between you and the product manufacturer • Safe Secondary Processing • Internal quality processes – how sales, sourcing, purchasing, and systems work together for quality at the needed price and lead time. • Use, misuse and abuse of outside testing laboratories PRICING AND REGISTRATION This webinar is FREE for NFDA members. Registration coming soon. Not an NFDA Member? Learn more about the benefits of joining. ABOUT THE INSTRUCTOR Carmen is a degreed manufacturing engineer, a U.S. Air Force Veteran and one of the original Certified Fastener Specialists. He established Fastener Testing Laboratories, Fastener Test Methods and sits on Fastener Technical Committees at ASTM, ASME, ISO and RCSC. He is a recipient of three Fastener Industry Awards: NFDA 2023 Fastener Professional of the Year, IFE 2024 Fastener Hall of Fame, and IFI 2025 Soaring Eagle Service.